Effective date: 1st day of July, 2023
https://pluno.io (the "Site") is owned and operated by CircleIn-XYZ LTD (13976793). Pluno is the data controller and can be contacted at:
hello@pluno.io At Pluno, accessible from https://pluno.io, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pluno and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Pluno. This policy is not applicable to any information collected offline or via channels other than this website.
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
This Privacy Policy applies in addition to the terms and conditions of our Site
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
By using our Site users agree that they consent to:
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by inquiring through: hello@pluno.io.
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically:
When you visit and use our Site, we may automatically collect and store the following information:
Data Collected In A Non-Automatic Way:
We may also collect the following data when you perform certain functions on our Site:
This data may be collected using the following methods:
The data we collect when the user performs certain functions may be used for the following purposes:
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
At Pluno, we prioritize your data's security. We utilize robust encryption for data in transit and at rest, ensuring it remains inaccessible to unauthorized parties. Our secure data centers, adhering to the highest industry standards like ISO 27001, safeguard your information. We also employ advanced network security measures, including firewalls, IDS, and IPS. Access to data is controlled and limited through role-based access control systems, granting access only to necessary personnel. Our security doesn't end at prevention, as we conduct regular audits to detect vulnerabilities, and have stringent data backup protocols in place. We commit to following secure development practices, and maintain an incident response plan to handle potential security threats swiftly and efficiently.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Under the GDPR, you have the following rights:
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here: hello@pluno.io
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
Functional Cookies
Analytical Cookies
Targeting Cookies
Third-Party Cookies
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the hello@pluno.io.
If you have any questions, concerns or complaints, you can contact us at: hello@pluno.io
This Privacy Notice supplements the https://pluno.io Privacy Policy and applies solely to California consumers who visit https://pluno.io. Any terms defined in the California Consumer Privacy Act of 2018 (“CCPA”) have the same meaning when used in this Privacy Notice.
We have collected the following categories of personal information about consumers in the past twelve (12) months:
We collect the categories of personal information listed above from the following categories of sources:
We may use or disclose personal information for one or more of the following business purposes:
We have not disclosed consumer personal information in the past twelve (12) months.
We have not and do not intend to sell consumer personal information unless we are permitted to do so under the CCPA or legal obligation.
The CPPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how you can exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that https://pluno.io disclose to you certain information about our collection and use of your personal information in the past 12 months. Once we receive and confirm your verifiable consumer request (see the Exercising Your Access and Deletion Rights section below), we will disclose to you:
You have the right to request that we delete any of your personal information that we collected and retained, subject to certain exceptions. Once we have received and confirmed your verifiable consumer request, we will delete, and direct any of our service providers to delete, your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To exercise your access and deletion rights described above, please submit a verifiable consumer request to us at:
hello@pluno.io
You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You are not required to make an account with us to make a verifiable consumer request. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavour to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically or by mail, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
You have the right to not be discriminated against in pricing and services because you exercise any of your CCPA rights. Unless permitted by the CCPA, we will not use whether or not you have exercised your CCPA rights to:
We may amend this Privacy Notice from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend you check this Privacy Notice from time to time to ensure you are aware of any changes. If necessary, we may notify you by email of changes to this Privacy Notice.
If you have any questions or concerns, you can contact us at:
hello@pluno.io